Last updated: 30/5/2025
At Schedule X (“we”, “our”, or “us”), we are committed to protecting your privacy and ensuring your personal data is handled in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with us.
1. Who We Are
Schedule X is a Website-as-a-Service (WaaS) company providing hosted WordPress websites with integrated booking systems.
Our website: https://schedulex.co
Email: [hello@schedulex.co]
2. Information We Collect
We collect and process the following personal information:
Contact Information: Name, email address, phone number
Billing Information: Payment method, billing address (via our payment processor)
Business Information: Company name, industry, website preferences
Technical Data: IP address, browser type, pages visited, time spent (via cookies and analytics)
User Account Data: Login credentials, user activity, and support communications
3. How We Use Your Information
We use your personal data to:
Set up and maintain your website and booking system
Process payments and manage subscriptions
Provide customer support and respond to inquiries
Send service updates, billing notices, and important communications
Monitor usage and improve the performance of our services
Comply with legal and tax obligations
4. Legal Bases for Processing
We process your information based on:
Contractual necessity (to deliver services you’ve signed up for)
Legitimate interests (to improve our services and communicate with you)
Consent (for marketing communications and non-essential cookies)
Legal obligations (for accounting and compliance)
5. Sharing Your Information
We do not sell or rent your personal data. We may share information with:
Service Providers (e.g., payment processors, hosting providers, analytics tools)
Legal Authorities where required by law or to protect our rights
Business Transfers in the event of a sale, merger, or acquisition
All service providers are vetted and bound by data protection agreements.
6. Data Retention
We retain your personal data:
For as long as you have an active subscription
For up to 90 days after cancellation (30-day grace period, then permanent deletion)
For legal/tax reasons, financial records are retained for 6 years
7. Your Rights (GDPR)
You have the right to:
Access, update, or delete your personal data
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Data Protection Commission in Ireland
To exercise your rights, email us at [hello@schedulex.co]
8. Cookies and Analytics
We use cookies to improve website functionality and monitor usage via tools like Google Analytics. You can manage cookie preferences through your browser settings.
9. Data Security
We implement industry-standard security measures, including:
SSL encryption
Secure hosting infrastructure
Access control and regular backups
However, no method is 100% secure, and we cannot guarantee absolute security.
10. International Transfers
If we transfer data outside the EEA, we ensure it is protected with appropriate safeguards, such as Standard Contractual Clauses.
11. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted here with an updated date. We recommend reviewing this page periodically.
12. Contact Us
For any questions about this Privacy Policy or your data, contact:
Schedule X Support]
Email: [hello@schedulex.co]